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Home » Alexa Troubleshooting: Will Unplugging Cause a Reset?

Alexa Troubleshooting: Will Unplugging Cause a Reset?

Among the popular household tech gadgets, Amazon’s Alexa undoubtedly stands out. With its smart, conversational skills, and wide-ranging capabilities, Alexa has found its place in our daily routines. However, as with any technology, there are times when it can act up, or we need to troubleshoot an issue. One of the first troubleshooting questions you might ask is, “If I unplug Alexa, will it reset?” Let’s debunk the myth and discover the truth.

Unplugging vs. Resetting Alexa: What Happens?

Unplugging your Alexa device is not the same as resetting it. When you unplug your Alexa, it merely turns off the device. The settings, preferences, and personal information remain intact. Upon plugging it back in, Alexa will start up and continue as if nothing happened.

The Process of Resetting Alexa

Resetting Alexa, on the other hand, is a different process. It involves removing all personal information and settings from the device and returning it to its factory defaults. This means you would have to go through the setup process again, which involves connecting it to your Wi-Fi network and logging into your Amazon account.

When Should You Reset Alexa?

While unplugging your Alexa might resolve temporary glitches, a reset becomes necessary when facing persistent problems or planning to sell or give away your device. Resetting ensures that all your personal information is wiped clean from the device.

How to Reset Alexa

If you need to reset your Alexa device, the process is straightforward:

  1. Locate the Reset button. For most devices, it’s on the base of the device.
  2. Use a paperclip or similar tool to press and hold the Reset button. You will see the light ring on your Alexa device turn orange and then blue.
  3. Wait until the light ring turns off and on again. It will then turn orange, indicating that the device is in setup mode.

Learn more about resetting Alexa, which you can also do from the Alexa app.

When Should You Unplug Alexa?

As for unplugging, there are several situations where unplugging your Alexa device may be helpful.

To Reset the Device Temporarily

If Alexa is not responding or performing poorly (such as not understanding commands correctly), a quick fix can be as simple as unplugging the device. This will essentially reboot the system, like turning your computer off and on again. After plugging the device back in, give it a few moments to reboot and reconnect to your Wi-Fi network.

During Electrical Storms

If there’s a lightning storm in your area, unplugging all electronics, including your Alexa device, is generally good practice. This can protect it from potential power surges that could damage the device.

When Not in Use

If you’re leaving your home for an extended time or don’t use Alexa during certain times of the day, you may want to unplug it. While Alexa devices use minimal electricity when idle, unplugging can save some energy and give you peace of mind regarding privacy.

Privacy Concerns

While Alexa is designed to respect user privacy, some users may feel more comfortable unplugging the device when they want to ensure their conversations aren’t being recorded or listened to.

Remember, unplugging Alexa doesn’t reset the device or erase any data, but it can be helpful in certain situations.

There are more ways to turn off your Alexa-enabled device too.

Frequently Asked Questions

How do I reset Alexa after unplugging?

As mentioned above, unplugging Alexa doesn’t reset the device. If you want to reset your Alexa, follow the steps provided in the “How to Reset Alexa” section.

Can I just unplug my Alexa?

Yes, you can unplug your Alexa device. Unplugging is a common troubleshooting step for minor issues, like the device not responding or updating. However, unplugging doesn’t reset the device or delete any data. But remember, Echo does need to be plugged in to work.

What happens to my settings if I unplug my Alexa?

When you unplug your Alexa device, all your settings are preserved. When you plug the device back in and reconnect to the internet, it will operate with your previously saved settings.

Does unplugging Alexa affect its performance?

Unplugging your Alexa doesn’t typically affect its performance. However, it may need a few moments to boot up and reconnect to your Wi-Fi network once plugged back in.


In conclusion, while unplugging your Alexa device may seem like a simple fix, it does not reset the device to its factory settings. However, it can serve as a quick solution to minor hiccups. To truly reset your Alexa device, follow the detailed steps outlined in this guide.

Remember, a reset should be your last resort when troubleshooting, as it will erase all your settings. But rest assured, Alexa is designed to be user-friendly and resilient, so minor issues should not disrupt your daily routine.

We hope this guide clarifies your question: “If I unplug Alexa, will it reset?” If you have further queries, don’t hesitate to explore more of our easy tech guides or reach out to Amazon’s customer service.

For more Alexa tips, check out the Alexa Archive.

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